Our Approach
This is what having an expert in the field feels like
We want to ensure that your search for the perfect eyewear is not only enjoyable but also an engaging experience. Our unique by-appointment approach assures personalized attention, allowing you to indulge in quality time with Sara, the passionate owner behind the business.
At our boutique, there’s no rush, no pressure to make a purchase. Feel free to visit us as often as you like until you're ready to make your decision. We understand that selecting eyewear is a significant choice—it's essentially crafting your signature 'look' for the next few years. We appreciate the importance of taking the time to contemplate your options and we're here to support you every step of the way. We can even create a tailored profile for you, ensuring a seamless process when you're ready to proceed.
Building long term relationships with our clients is at the core of our ethos. It's heartening to note that over 75% of our clients return for their subsequent eyewear needs, a testament to the trust they place in us. Our faces are our foremost presentation to the world, and we believe that eyewear serves as an essential accessory—enhancing our vision and expressing our unique personality.
Our Store
FRAMES BECOME ART
Welcome to our eyewear gallery, where every detail is curated to ensure your experience is as delightful as it is stylish! Step into a space adorned in pristine white, designed to make our frames shine. We believe each frame deserves to be the star of the show, carefully placed to allow ample room for its unique features to captivate your gaze.
Our showroom is a haven of simplicity, free from distractions of clutter or overwhelming branding. Here, you're invited to unwind, immerse yourself, and relish in the joy of exploring our stunning collection.
Every frame is treated with the utmost care, meticulously adjusted to ensure the perfect fit and feel when you try them on. We dedicate ourselves to daily cleaning and alignment, ensuring each product is presented in its absolute best form, ready to enchant you with its charm.
Let us make you look good.
The Mosh Experience
Your initial consultation
Sara’s Superpower
is choosing amazing eyewear for her clients, so you’re in good hands.
Step into our world and let's get to know each other! Sara will dive deep into understanding your lifestyle, your unique style preferences, your colour and shape inclinations, and how you envision wearing your new eyewear: Is it a chic everyday pair you're after, a replacement for a beloved old pair, or perhaps a dazzling addition to your already epic eyewear collection? Don't forget to bring along all your eyewear companions; they'll provide invaluable insight into your tastes and preferences.
While style undoubtedly steals the spotlight when it comes to selecting the perfect frames, let's not overlook the crucial element of fit. Just like a finely tailored suit, impeccable fit is non-negotiable. You could have the most exquisite designer frames, but if they don't fit like a glove, they won't quite hit the mark.
Once you've chosen your new favourites (or perhaps can't resist picking out two!), it's time to delve into the world of lenses. With Sara's expert guidance, we'll explore an array of options tailored precisely to your needs. From lens types and coatings to brands and materials, there's a lot to consider—but fear not, with decades of experience under our belt, we're here to ensure you make the perfect choice. We’ve got you!
Appointment Types
Begin your eyewear journey with our range of appointment options. Whether you're a seasoned eyewear aficionado or just dipping your toes into the world of stylish frames, we've got the perfect appointment type to suit your needs.
Opt for our "30 minutes" slot for a quick yet delightful rendezvous, ideal for acquainting yourself with our products, chatting with Sara, and firing away a few burning questions.
For those who already have a vision in mind, our "1 hour" appointment is the ultimate choice. Dive deep into an immersive consultation with Sara, explore our stunning frame collection, and unravel the mysteries of lens options—all in a jam-packed hour of fun and discovery.
Feeling a bit overwhelmed by the vast array of choices, or shopping for two? Fear not! Our “1.5 hours” appointment is designed just for you. Take your time, relax, and let Sara be your guiding light as you navigate through the realm of eyewear possibilities.
Whichever appointment you choose, know that it's bound to be a delightful blend of professionalism and fun!
Making your eyewear
Behind the Scenes
Once your order is in motion, we keep a close eye on it, keeping you in the loop along the way.
First stop: Let’s get those lenses ordered.
When they arrive, we record the details in your client file for future reference. We like to keep detailed notes of everything. We’re fussy like that.
Next up is the quality check. We scrutinize your lenses to ensure they match your prescription, lens type, coatings, and every little feature you requested.
Now, onto the fun part—edging your lenses into your sleek new frames in our on-site lab. It's like watching your eyewear come to life right before our eyes.
But wait, we're not done yet! We double-check everything to ensure flawless assembly. Your frames get a final buff and alignment, while your lenses receive a final cleaning.
Et voilà! •chef's kiss• Your patience has paid off, and your eyewear is now primed for its grand debut. Get ready to dazzle your loved ones with your stylish new look!
The Pick up
The Grand Eyewear Finale
As you pick up your cool new frames, we'll begin with a vision check, ensuring everything is crystal clear.
But wait, the excitement doesn't end there! Sara's favourite part kicks in—our legendary fitting service. Known for her impeccable adjustments, Sara will work her magic to ensure your eyewear fits like a dream.
Before bidding adieu, we'll share some advice on how to keep your glasses in tip-top shape. Plus, we'll set you up with all the essentials—a sleek case, a cleaning cloth, and a handy spray cleaner.
And it isn't goodbye when you walk out the door, it's just the beginning of our new relationship! With our thoughtful follow-up care system, we keep in touch in case you need us. Whether it's a question, a concern, or simply time for a tune-up, we're here to ensure your eyewear stays fresh and fabulous. Life is better with perfectly adjusted, impeccably maintained eyewear. You didn’t know you deserve it, but now you do.
